Divalo Clothes considers data privacy a vital component in business. Our data protection policy and practices focus on the proper processing, exchange and storage of personal information while ensuring confidentiality, integrity and availability.
Divalo Clothes processes and stores personal data in the EU and is capable of demonstrating at all times compliance with European Union law and the principles outlined in this document.
Our website complies with the General Data Protection Regulation ("GDPR"), (Regulation (EU) 2016/679), which is a binding legal act. GDPR creates new rights for individuals and strengthens some existing rights under Directive 95/46/EC. Directive 95/46/EC will be replaced as of May 25, 2018. This statement is in line with the GDPR and hence with Directive 95/46/EC and national rules until they expire on 25 May 2018.
This confidentiality policy is under the responsibility of the Divalo Clothes Team, which has overall responsibility for ensuring compliance. Divalo Clothes should be considered as a data controller, and it will determine the purposes and methods of processing data entered and collected online.
The data protection policy in Divalo Clothes is based on the following data protection principles:
• Personal data processing will be done in a legal, fair and transparent manner;
• Collection of personal data will be done only for a specified, explicit and legitimate purpose, and data will not be further processed in a way incompatible with those purposes;
• The collection of personal data will be appropriate, relevant and limited to the information necessary for the purpose of the processing;
• Personal data will be accurate and, where necessary, updated;
• All necessary steps shall be taken to ensure that the incorrect data is erased or corrected without delay;
• Personal data will be kept in a form that permits identification of the data subject and for a period no longer than the one in which the personal data are processed;
• All personal data will be kept confidential and stored in a manner that provides the necessary security;
• Personal data will not be shared with third parties unless necessary to provide services under agreements;
• Individuals concerned have the right to request access to, the rectification and erasure of personal data, to oppose or restrict data processing as well as data portability.
2. Personal data
Personal data means any information that may be linked to an identified or identifiable individual (subject). Personal data includes all types of direct or indirect information (that is, used in connection with other data) that relate to the subject, such as name, date of birth, addresses, e-mail addresses, telephone numbers, etc.
3. Personal Data Collection
Users of our website who want to benefit from our services and provide us with information can be asked to provide personal data to enable Divalo Clothes to operate and improve services and businesses. We primarily collect personal data such as name, date of birth, addresses, email addresses, telephone numbers to help customers choose the most appropriate products or any other applicable regulation. We will only process personal data for one explicit, legitimate purpose, or for a purpose required by local law in the countries in which we operate.
4. Use of personal data
We will only use personal data for the purpose for which it was collected and will only store the data for as long as it is necessary for that purpose. We will retain customer information for the period of time your account is active to provide services that comply with our legal obligations or for any of the above purposes. Access to personal data is strictly limited to Divalo Clothes, its affiliates and partners with the necessary authorization and a clearly defined need for data usage.
5. Using Cookies
6. Disclosure of personal data
Personal data will not be disclosed to third parties unless disclosure is necessary to provide our services. We will not divulge personal data to third parties in order to allow them to market their products and services to our customers. If users do not want us to disclose personal data to these companies, they are kindly requested to contact us by mail office[at]divalo.ro
In some situations, Divalo Clothes has to disclose personal data in response to requests from supervisors to meet GDPR requirements. We will also disclose personal information if required by law, for example to comply with a summons or other legal process, when we believe in good faith that data disclosure is necessary to protect our rights, our clients' safety or the safety of others, the investigation fraud or in response to a government request.
7. Security of processing
We will process the data safely, apply and maintain appropriate technical measures to protect your personal data against accidental or unlawful destruction or loss, unauthorized alteration, disclosure or unauthorized access, especially when processing involves the transmission of data over a network as well as against any other form of illegal processing. Questions about personal data security can be sent to office[at]divalo.ro
8. Access and rectification or deletion of personal data
Customers have the right to request at any time access to, rectification, deletion or restriction of the processing of data collected by us. To help us keep up-to-date personal data, we recommend users to let us know of any change or discrepancy. To view or modify your personal information, to obtain information about the length of time Divalo Clothes intends to keep personal data or other personal data inquiries, or if you would like to ask us to inform you if, at the request of a third party, we have stored or we have processed any of your personal data, please contact us office[at]divalo.ro
9. Marketing emails (SMS)
Divalo Clothes has the right to send customers' marketing emails (SMS) with their consent. This specific form of consent must be given freely, specifically and accurately informed. These requests are met when customers choose to receive marketing emails (that are actively approved).
Customers will always have the right to object, on request and at no cost, to processing personal data for direct marketing purposes without having to provide concrete justification. Customers can do so by clicking on the "Unsubscribe" link that appears in the email messages we send you, or you can send us a message at office[at]divalo.ro Once the customer has objected, the personal data of that client will no longer be processed for direct marketing.
Marketing emails contain information that we consider to be interesting to the customer, as well as cutting-edge news about our products and services.
Divalo Clothes is responsible and will be able to demonstrate at all times compliance with GDPR and the principles outlined in this document. Divalo Clothes will keep under its responsibility an archive of processing activities containing the information requested by the GDPR and, where necessary, make the information available to the supervisory authorities.
Customers have the right to file a complaint about the processing of their personal data. We will process all questions and complaints in a timely manner and in accordance with our internal procedures.
In the unlikely event that customers have suffered damages due to personal data protection violations and Divalo Clothes did not deal with the complaint properly, customers have the opportunity to send a complaint to the higher authority.
Complaints can be sent to office[at]divalo.ro
12. Changes to this policy
This policy may be updated from time to time, for example following changes in relevant legislation or changes in corporate structure in Divalo Clothes. In the event that material changes are made, customers will be notified via e-mail or via the website before the changes come into effect. We encourage customers to review this page periodically to keep up-to-date with our latest privacy practices.